Headspace Reviews
Based on 19 customer reviews and online research, headspace.com has a consumer rating of 2.6 out of 5 stars, indicating that most customers are generally satisfied with Headspace.
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1 Star(9)
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How would you rate Headspace?
Top Reviews
What I have read in many reviews is all true. Headspace is a cunning and unethical company, only interested to get your money. I have tried to cancel my subscription through their website. This is unfortunately extremely difficult if not impossible. They simulate to be a trustworthy company but there cancellation instructions on their website only lead you into circles. Subscribing to Headspace is like entering a lobster pot, it is easy to get in but impossible to get out!!!
I've tried to cancel my trial subscription since the 1st day I downloaded this app. I couldn't find how. I sent a lot of emails to customer service and the only reply received was: we hope you are doing well. How? If this app definitely is an spam and makes you frustrated and more stressed. In conclusion, there is not way to unsubscribe even though you try to contact the company customer service.
Customer Reviews (19)
The amount of exercises is huge in the app and I have to say I use it in so many different ways. If I'm stuck on a project for work then I use the focus exercise, if I can't sleep I listen to a sleepcast (Beach one is my fav) and do the Winddown. And if I go on a run, I love Kim's motivation run. Really loving this app, kind of wow.
Absolute scam. Charged me for a subscription I had already cancelled, with no warning. Contacted customer service and went around in circles with no refund. Then said I had to contact apple to fix. Apple can't help. Total money grabbing scam. Avoid.
If you have trouble sleeping, take a shot of whiskey before you go to bed. Or, just hit YouTube and there's tons of free information/sleep aids/sound machines there.
This is a money grab.
I love headspace. It really helps and I think as long as you are consistent and don't expect results straight away, it can be really beneficial.
Great app lots to do and use , navigation of the site is tricky . Really helping but like all thins needs practice.
I've tried to cancel my trial subscription since the 1st day I downloaded this app. I couldn't find how. I sent a lot of emails to customer service and the only reply received was: we hope you are doing well. How? If this app definitely is an spam and makes you frustrated and more stressed. In conclusion, there is not way to unsubscribe even though you try to contact the company customer service.
CON!! HEADACHE!! Watch out for their prescription. They have automatically taken out $91.99 for an annual prescription, no reminder email what so ever. I was not aware i still had a prescription, as i uninstalled the app long ago. And im not the only one!
I tried out the free trial of headspace. It could not be installed on my i phone, but before you sign up they ask for the credit number. So i could not install the app but after 14 days they booked a month fee of my credit account. Now i try to cancel the app, but I do not have a account number and there is nowhere a telefon number were you can reach someone. Only chance is a bot that asks for my account of the app, which I can not deliver. I think this app is a total scam, so people beware of signing up for the FREE TRIAL. Still have to find out how to stop the theft.
I have been using the service for years and I am satisfied. Before Christmas (Dec 14) I had upgraded to Family Plan and my credit card was immediately charged. However, none of my family members received an invitation mail despite numerous attempts.
I contacted their help desk on Dec 15, 2020, 12:09
First reply: Dec 19, 2020, 14:52
My next complaint: Mon, 21 Dec 2020 at 21:45
Several additional complaints saying plainly that none of the family members received an invitation. NO REPLY from Headspace.
My complaint was settled soon after the second complaint. Everything works fine ever since.
Tried it for a few days, it was ok. Not too sure why there are so many people giving it negative reviews for being unable to cancel the free trial, maybe they just don't understand how subscriptions work on play store and have forgotten to cancel in time.
It is one of those apps that if you don't cancel before the end of the free trial they will charge you, but that's absolutely normal (even Netflix will charge you of you don't cancel before the end of a free trial!!!). Cancellation maybe the one thing that could be confusing people here but it's not necessarily their fault, cancellation on Android works just like every other subscription service on Android and when you authorise the subscription it clearly states at the bottom of the payment page how to cancel - to cancel you go to the Google Play store and click subscriptions, then you click cancel subscription - once you click cancel there then Google will ask if you really want to cancel, say yes and it's cancelled - any Google play subscription can be cancelled simply in this way, and unless you click renew subscription and go through play store security (fingerprint ID/Google password) they can't reactivate it at their end. If you try to cancel within the app then yeah there is a risk that the play store subscription will still be active and play will just automatically pay it, that why when subscribing play store gives you specific instructions on how to cancel (plus if you look on the internet there is numerous instructions on how to cancel play store subscriptions and they all describe the same method!) It's like having a bank standing order in place and not bothering to cancel it at the bank end when you've cancelled your subscription to whatever it was and then complaining to the company that they took your money - no they didn't the bank did because the instruction to do so is still there, and this is the same with play store subscriptions, cancel them in the subscription list in play store not in the apps.
Impossible to cancel very very easy to subscribe. I do not trust this company
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